Gameskraft - Senior Manager - Trust & Safety

Designation: Senior Manager - Trust & Safety

Our Trust & Safety team is a high-impact team whose north star goal is to mitigate risk and improve the trust and safety for various Gameskraft products. If your dream is to build systems, processes, and tools that would impact millions of users, join us!

Roles and Responsibilities

- Responsible for building a robust strategy for online fraud detection using data analytics such as collusion, multiple account investigation/blocking, and money laundering.

- Proactively identify, recognize, and strategically address any potential risks which may be faced in the future.

- Maintain a fair playing environment by ensuring proper implementation and execution of all risk management systems and processes

- Drafting risk management policies and procedures along with creating a risk response plan

- Constantly interact with different cross-functional teams in developing systems and building processes to ensure best of class risk management in the gaming industry.

- Work closely on building effective, efficient, and robust risk management and fraud detection systems and tools

- Grow, mentor, and upskill a team of risk analysts who investigate transactions/accounts across our various products and take appropriate actions based on processes, tools, and high-judgment decisions.

MUST Have

- At least 8 years of relevant industry experience in the risk management space in any analytical or semi-analytical role across Operations, Risk, Fraud investigations, etc.

- Excellent written and oral communication skills

- Ability and zeal to work in a fast-paced and ambiguous environment.

- Ability to effectively manage time, prioritize tasks and work within deadlines with little or no supervision.

- Ability to interface and build relationships at all levels internally and externally

- Analytical, methodical, strategic in approach, detail-oriented with an investigative bent

- Excellent people management skills with 4+ years of team management experience.

- Must be a highly reliable team player with an excellent work ethic.

- Hands-on expertise in MS Office and SQL is a must. R, Python, Tableau expertise are desirable.

Bonus

- Worked previously at a fast-growing consumer internet start-up preferably gaming

- Good understanding of the rummy game