Gaadi.com - Manager - Call Centre

Graduate/ Post Graduate:

- Excellent communication skills in English & Hindi

- Should understand Automobiles

- Proficient in MS office

- Good knowledge of Stats/ Numbers/ SLAs

- Experience in Sales

- Call Center/Contact Center management experience

- Effective leadership and analytical skills including working knowledge of financial statement analysis, staffing, scheduling, and telecom opportunities

- Exceptional ability to develop and manage results-oriented recruiting and training programs

- Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations