FX Settlement Professional - Financial Services

- Work with ADS and PST senior management to ensure that the ADS TOM is strategically aligned to the wider PST TOM with specific reference to implementation of existing and new Utility relationships

- Responsible for the design and delivery of ADS Utilization Strategy, work closely with business partners to ensure it aligns to:

Specific ADS strategic business objectives :

- Commercial opportunities to grow or build the ADS franchise

- Change the bank and transform initiatives

- Regulatory drivers

- Establish and maintain credible relationships with Utility management team and internal stakeholders based on a track record of delivering quality out-put. Ensure and external senior business stakeholders recognize this individual as the go-to person in Region for internal on any issues or queries

- Facilitate and Chair ADS business reviews with Utility teams to review SLAs and performance, design and sponsor resolution plans where necessary

- Build strong relationships with the Utility senior management team to facilitate high- level discussions addressing any performance concerns, identify the right style of communication and/or forum to facilitate the most efficient method of controlled, successful resolution planning

- Partner with the Barclays Supply Management team. Give them sufficient insight into the Operations function to build and evolve the broader vendor management relationship

- Attend Supply Management monthly and quarterly business review. Represent Operations. Raise issues and assist with partner with them to ensure the successful implementation of resolution plans

- Analyse key metrics, raise service level concerns to Utilty management. Escalate internally to the Barclays Supply Management team and PST senior management

- Negociate service credits articulate the business case sighting the evidence within KPI or KRI data and metrics

- Facilitate and Track revisions to SLAs, Standard Operating Procecedures (SOPs) or internal policy are required this candidate should lead these meetings, act as sponsor for any changes and provided retained - sign off- on any revisions

- Support junior management to build their relationships with the Utility provide support and coaching around managing conflict and constructive, formal, performance management

- Build and maintain relationship with counterparts across the Industry. Use networks and own expert knowledge of Industry developments to design future strategic initiatives. Communicate these suggestions effectively and work with

- Stakeholders to prioritise then against other workstreams Person Specification - Professional experience, the right candidate will demonstrate the ability to work and influence at senior management level and ideally have experience of establishing and managing a relationship management governance framework

- Excellent Industry knowledge, the right candidate will utilise industry experience and networks to set strategic agenda planning

- Previous experience in a comparable role at a similar top tier Investment bank

- Excellent understanding of banking operations having lead a line or change function. Ideally this would be direct experience of Futures and or OTC or a similar product line

- Work in a fast paced environment, delivery focussed and pragmatic

- Delivery focussed, the right candidate will attain set objectives using resources effectively and be responsible for the improvement of the infrastructure environment and the continuous development of long-term strategy effectively utilising open and clear communication channels.

- Strong commercial awareness, proven track record of working with business partners to develop ideas to grow the business

- Excellent relationship builder, the right candidate will use their strong relatiobshiops