Main Responsibilities: - Responsible for handling the day to day Policy Servicing matters for ULIP and other traditional policies. - Coordinating with the Branches and Malls for any policy servicing requests and ensuring an end resolution. - Working closely with the Contact Center, Branch Operations and Customer Service teams for all customer related queries, request and complaints. - Constantly working towards improvisation of the processes with a view to achieve customer delight. - Working closely with IT for identifying system GAPs and raising enhancements. - Coordinating with other Departments for designing the inter-linked Operations processes. - Coordinating with Finance for all payment matters. - Coordinating with Actuary for various POS processes. - Set up and Operationalize the Persistency Unit; Continuously work out innovative methods to enhance persistency. - Coordinating with Branches for Persistency.

Mumbai

Future Generali - Senior Manager - Policy Servicing 

Future Generali - Senior Manager - Policy Servicing  ,Job Description for Future Generali - Senior Manager - Policy Servicing  in Future Generali India in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for Future Generali - Senior Manager - Policy Servicing  in Future Generali India in  Mumbai for (8-15) years of experience. Apply Now!