Future Generali - Manager/Senior Manager - Online Partner Management

Responsible for growing and managing the relationships with web aggregators and other partners for online business in order to achieve the sales targets.

- Set up new relationships with aggregators

- Increasing share of business with each aggregator/partner.

- Look at end-to-end go live of the partner for the business.

- Coordinate with internal stakeholders to ensure that adequate support is provided to the partner for running the business,

- Delivery of a robust engagement plan leading to a robust sales funnel.

- Develop compensation and R&R plan for partner and the tele-sales team.

- Measure of Success of the job includes-

- Deliver of sales target

- Share of business from each partner

- Incremental business from new partners

Key Responsibilities :

Prospecting, managing and driving sales from web aggregators/Online partners :

- Provide product expertise and process know how when dealing with prospective partners.

- Smooth On boarding of new partners

- Ensure effective and smooth relationship with assigned partners for growth of business.

- Influence decision making at all levels for prospective and current partners.

- Maximise the share of business with the partner.

- Participate in partner discussions to value add in the needs based consultative process to help meet the partners- financial goals

- Mapping opportunities with each partner, looking at incremental opportunities through campaigns, cross-sell or new products.

- Monitoring performance of the partner on ongoing basis.

- Achieve the sales targets for each partner.

Coordination with internal stakeholders to ensure a robust engagement with the partners :

- Be on top of the administrative/operational process or payment related issues with partner.

- Establish a mechanism for timely and comprehensive resolution of partner queries.

- Get internal alignments and readiness for campaigns, new launches or new initiatives.

- Ensure co-ordination between various cross functional stakeholders to maintain smooth functioning of the channel partners.

Track market, competition and evolving trends :

- Track the customer journey on our website and on regular intervals compare it with customer journeys of competitors.

- Provide competitive intelligence and evolving trends.

- Engage with tele-callers on regular basis, train them on product, handle objections specific to the competition.

Control and compliance :

- Adhere to all regulatory requirements

- Report all complications and exceptions

- Ensure no exceptions in audit

- Adherence to distance marketing guidelines