Funding Manager - Service - BFS

- Heading all India functioning of funding teams

- Managing team of client experience owners allocated for funding

- Manage Queries of business and support functions around funding products to ensure seamless execution

- Conduct Training for Business and CXO team on New Product/Process and refresher training at defined intervals

- Create SOP, FAQ's for various Products & Processes, Monitoring SLA and preparing MIS

- Constructing full proof process for various activities and liaising with Ops, Technology, Products and Risk

- Independent Co-ordination with Stakeholders and ensure regular mechanism for review of activities

- To ensure queries of internal and external clients are resolved within defined turnaround time