Fund Servicing Associate - Securities Services Operations - Bank

The primary responsibility of this position is to manage the day to day Operations for the Fund Accounting Trade processing and Reconciliations Function. The role/ position would also assume the responsibilities of shift manager and will report to the Associate of Bangalore Operations. The role involves meeting all the SLAs without any accuracy issue.

Key Responsibilities would include :

- Provide overall supervision / leadership to the staff during his/ her shift operating window.

- Monitor and report shift and site/ shift performance.

- Review staffing and volume trends to ensure the optimal capacity plan is in place.

- Foster information sharing so that continuity of data exists within the site and across the business.

- Develop an environment of continuous focus on quantifiable productivity and quality.

- Constant and regular review of processes and performance with focus on improving departmental competency / performance rating.

- Regular reviews of procedures assuring new processes are documented.

- Identify business knowledge gaps and ensure everyone has ownership of deliverables.

- Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability.

- Develop and lead a team that is responsive to dynamic organizational and operational changes.

- Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.