Posted By

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Akshay Datt

Founder at Unnati

Last Login: 21 June 2024

Job Views:  
876
Applications:  296
Recruiter Actions:  0

Job Code

1352858

Fulfillment Manager - D2C Linen Brand

2 - 4 Years.Mumbai
Posted 6 months ago
Posted 6 months ago

Job Description:


As a Fulfillment Manager, You will be responsible for optimizing operations, ensuring timely deliveries, and providing a seamless customer experience.


What you will do:


- Overseeing end-to-end order fulfillment processes, from order receipt to shipping and delivery


- Ensuring accurate and timely processing of customer orders


- Coordinating with shipping carriers to optimize shipping routes and reduce transit times


- Negotiating and managing contracts with logistics partners to achieve cost-effective shipping

solutions


- Monitoring inventory levels and collaborate with the inventory team to prevent stockouts and overstock situations


- Implementing efficient systems for inventory tracking and management


- Developing and implementing effective returns processes to enhance customer satisfaction


- Analyzing returns data to identify trends and implement improvements


- Implementing quality control measures to ensure accurate and defect-free order fulfillment


- Addressing any issues related to product quality or fulfillment accuracy


- Leading and mentoring a team responsible for order fulfillment and logistics


- Providing training to ensure team members are well-versed in fulfillment processes


- Establishing and monitoring key performance indicators (KPIs) for fulfillment operations


- Analyzing data to identify areas for improvement and implement strategies to enhance efficiency


What you need to have:


- Bachelor's/PG degree in supply chain management, logistics, business, or a related field


- Proven experience in ecommerce fulfillment, shipping, and logistics management


- Strong understanding of order processing, inventory management, and returns processes


- Familiarity with shipping carriers, freight management, and fulfillment technologies


- Excellent organizational and problem-solving skills


- Ability to work in a fast-paced environment and adapt to changing priorities


- Strong leadership and team management skills

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Posted By

user_img

Akshay Datt

Founder at Unnati

Last Login: 21 June 2024

Job Views:  
876
Applications:  296
Recruiter Actions:  0

Job Code

1352858

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