Freshdesk - Regional Sales Manager

Overview:

Freshdesk's cloud-based customer support software enables companies of all sizes to support customers through email, chat, phone, mobile apps, websites, forums and social media channels. Launched in 2010, it has over 100,000 customers across the world. Companies like Oyo, Micromax and Xiaomi run their customer support on Freshdesk. The company has raised $149 million in funding from Accel Partners, Google Capital and Tiger Global, and has offices in Chennai, San Francisco, London and Sydney. The company has now diversified into adjacent high potential areas through products such as Freshservice and Freshsales.

The Inside Sales team has played a pivotal role in the global growth and customer acquistion of Freshdesk. If you love owning and driving the topline growth in a successful and fast-growth startup environment, then this is the job for you!

Responsibilities:

As a Regional Sales Manager in the Inside Sales team, you will lead a group of Sales representatives and manage the team's selling efforts in the designated region. This is a fast-paced and constantly evolving sales environment that requires solid sales background, excellent interpersonal and team management skills, and the ability to plan at a region level while managing day-to-day sales closures. You will own the sales targets for the designated region, participate in annual and quarterly sales planning, determine lead distribution and targets for the sales reps and guide the team in achieving these numbers.

Requirements:

The ideal candidate looks like this:

- 5-10 years experience in sales and sales management

- Experience in driving sales growth preferably in a technology/product environment

- Strong work ethic leading sales team by example

- Excellent team management and coaching skills

- Ability to work in self-directed, fast-paced entrepreneurial environment

- Any global experience will help the candidature