- Analysis of customer data and transactional data to identify emerging fraud trends, develop, and improve fraud strategies
- Periodic review and development of MIS report, dashboards and communication of fraud results internally and to the business using advanced visualization techniques.
- Perform gap analysis to identify system weaknesses and mitigating measures.
- Lead and recommend process/logic change to drive efficiency and enhance the customer experience.
- Provide actionable insights to senior global stakeholders by leveraging data analytics.
- Focus on the development of tactical and strategic solutions with high visibility for key stakeholders.
- Drive the end to end testing approach including test case documentation, review and monitoring of rule performance, fine-tune rules, and strategy implementation.
- Work with various stakeholders during strategy development and conversion efforts to identify and fulfill data/analytical needs; develop a comprehensive transition plan
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