Fraud Manager - FinTech

Fraud Manager- FinTech

Job Location : Gurgaon

Job Type : Permanent

Job Responsibilities :

- Develop and implement strategies effectively for the detection and prevention of fraud or financial crimes in an organization

- Oversee the hiring and training of fraud investigation personnel to ensure an effective unit

- Ability to perform an investigation on complex fraud cases for ACH/Debit card/POS and other related fraud cases

- Investigate complex/high dollar non-fraud (merchant) disputes and take appropriate action to resolve those cases

- Gather, sort, and analyze relevant documents, evidence, and financial data to substantiate a fraud investigation case

- Utilize various accounting and data analysis tools in examining financial records and processes

- Produce information useful in apprehending fraud suspects or culprits

- Conduct negotiations and facilitate the process for recovery of lost resources

- Maintain a record of all investigative operations and results of the analysis

Ability to formulate and implement fraud detection and prevention strategy for a fintech firm or a financial institution

- Create fraud loss post mortem reports, present findings and action plans to the leadership team for review

- Communicate directly with customers and partner financial institution(s) to ensure seamless flow of communication

- Assist in MIS, dashboard creation, and analytics strategy

Job Requirements :

- Degree, preferably in business, economics, finance, or other related disciplines

- Relevant industry certifications : CAMS, CFE, CFCS

- 10-15 years of experience working in the financial services/banking industry

- Ideally, specific experience working in U.S. markets, in a fintech/tech company, or both (technical knowledge is a plus)

- Previous experience in transaction monitoring/items processing would be an added advantage

- Strong knowledge of transactional fraud, account takeover, and other fraud tactics

- Experience in leading/collaborating with tech vendors to design, implement and operate fraud prevention and detection solutions

- Previous team management experience is preferable

- Experience in data extraction/data mining tools like SQL, SAS

- Excellent written and verbal communication skills