About the Role :
Responsible for defining strategies for our application stage, early account fraud controls, and transaction level fraud. This involves monitoring current and emerging fraud risks, managing a suite of fraud controls, acting as an advisor to internal partners, and owning the customer experience associated with identity verification processes
Roles & Responsibilities :
- Setup a monthly process to understand state of the business which includes fraud trend monitoring/trends, current defenses in place, business case development, challenges, and execution.
- Chart the path for our new account fraud. Connect with marketing, product, and modeling team to build a 1-2-year vision.
- Closely work with the fraud investigation team to understand the emerging trends that needs immediate attention and provide a status to the management team.
- Lead strategic conversations and develop materials for use with senior leadership.
- Requires excellent communication to synthesize complex data and tell a story.
- Advise on fraud risks and enable the growth agenda in partnership with growth, marketing, credit strategy and analytics, product, design, and tech leaders.
- Work with other teams to build and optimize a portfolio of fraud defenses, including machine learning solutions built internally and provided by external vendors, internal policies and rules, and customer-facing identity verification methods.
- Coordinate with product and tech partners to evaluate fraud capabilities and develop business cases. Requires strong quantitative acumen and strategic thinking.
Required Skills & Experience :
- Demonstrated a track-record of identifying fraud trends especially in consumer lending space
- Experience in building fraud prevention strategies using rules or product intervention
- Strong written skills and ability to create and maintain high quality documentation
- Drive to continuously improve all aspects of their work in a collaborative fashion
Preferred Qualifications :
- Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
- 3+ years of experience in quantitative analysis
- 2+ years of experience in financial services or FinTech
- 2+ years of experience in fraud analytics and strategies in a consumer lending space
Note : Not looking for people who are Investigators, specialist, or supporting fraud operations
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