Franchisee Head - Healthcare & Diagnostic Firm

Role: Franchisee Head

Designation: VP

Client: A reputed Healthcare and Diagnostics co.

Location: Chennai

Job Responsibilities:

Manage relationship with existing franchisees in multiple states

Identify and manage potential franchise partners. Negotiate terms and conditions of each franchise agreement

Develop business plans with potential partners

Maximize sales and expansion opportunities, and ensuring that standards are met as well delivering sales / profit targets

Assist in monitoring overall customer satisfaction

Maintain communication with all franchise owners on a regular basis

Analyze franchisee performance and provide feedback, guidance, training and encouragement in order to impact results

Manage a small team of internal franchise operations personnel

Produce the legal framework and draft documentation for franchising including the Franchise Agreement and Operating Principles

Identify and research potential markets and advise CEO/Board of new opportunities

Set merchandising and pricing strategies in line with local marketplace

Ensure protection of the brand through compliance with the legal agreement and trading terms and conditions.

Essential Skills:

10+ years experience as a retail franchisor - finding, appointing and managing appropriate franchisees in new territories. Demonstrable track record of success. Likely to have experience of building and driving a Franchise business from scratch or early phase.

Highly credible commercial professional

Innovative mindset to spot new opportunities.

Strong presentation and communication skills.

Strong negotiation skills.

Strategic thinker.

Tenacious and focused.

Autonomous and driven.

Creative and innovative.

Influential.