Fractal Analytics - Analytics Lead/Sr Consultant - Customer Loyalty Analytics

Position Expectations :

- The open position is for Customer Loyalty Analytics.

- The incumbent will manage and engage client teams to understand, define and develop data-driven solutions to meet the needs of clients primarily in the financial services and insurance domains.

Job Responsibilities:

- Interface with clients to understand business problems and translate them into analytical problems that can be addressed by data analytics

- Develop & conceptualize sophisticated & innovative analytical solutions that integrate diverse information solutions and generate actionable insights

- Provide high-end consulting to clients to help them sharpen their business strategy by implementing analytical models that support the realization of business objectives

- Manage end to end project delivery with project teams and build client relationship

- Lead with limited direction, usually within a complex environment, to drive rigorous, fact-based solutions and insights for clients

- Support business development teams in preparing client pitches

- Build a team of skilled and motivated analysts/senior analysts to deliver large data-based projects to the financial services clients; outline goals, conduct the performance review and appraisal of the team and coach employees

- Be the thought leader in the focus area, the go to person for internal teams, Generate knowledge sharing trends in the team, participate in developing white papers & share new trends in analytics with colleagues, evolve one's own opinion on the concepts

Qualification & Experience:

- Experience in delivery/account management in a data analytics environment

- Strong business acumen and ability to translate data insights into meaningful business recommendations

- Demonstrated ability to handle multiple types of data

- Technical mastery in tools such as SAS/SPSS/R and Tableau/ Microstrategy/ Spotfire/ Business Objects

- Experience with Microsoft Word, Excel (including VBA), PowerPoint applications

- Strong interpersonal skills and ability to communicate effectively with clients

- Excellent analytical and problem solving skills

- Should have worked in the analytics industry for 4-6 years

- Exposure to Customer insights research/ analytics would be an added advantage

- Ability to mentor and lead teams

- Excellent written and verbal communication skills.

Academics: BE/ B.Tech (any discipline) or MS in Statistics/Economics

Company Profile:

Fortune 500 companies recognize analytics is a competitive advantage to understand customers and make better decisions. We deliver insight, innovation and impact to them through predictive analytics and visual story-telling.

We are growing quickly around the globe to meet the fast-paced demand for analytics with offices in San Mateo, New Jersey, Toronto, UK, Rome, Singapore, Dubai, Mumbai, and Delhi. Our mission is to help companies move toward higher levels of sophisticated and institutionalized use of analytics. We solve problems, operationalize solutions to drive results, and drive organizations toward fact-based decisioning including.

Our analytics solutions are delivered as Global Analytics Partnerships (GAP) or customized analytics programs:

a) Customer Insights and Analytics

b) Marketing Effectiveness

c) Business Intelligence,

d) Pricing Analytics

For more about Fractal, please visit www.fractalanalytics.com