Fortis Healthcare - Unit Head - Administration

- Hold responsibility for service-quality standards and adherence to budgetary restrictions of Security, Housekeeping, Food & Beverages, Materials, Engineering, Hospital Support Services, Information Technology, Patient Care Services, Biomedical Equipment

- Manage and supervise coordination within support services to deliver on required quality standards & as per Standard Operative Procedures/JCI/NABH

- Responsible for the enforcing patient centric behaviors thereby driving positive patient experience and feedback

- Responsible for monitoring, procuring and adherence to all statutory compliances for non medical services. Act as custodian of all service contracts

- Drawing up and enforcement of contracts with all the outsourced manpower vendors in various functions as per the need of the unit. Also responsible for availability of trained manpower in appropriate numbers in these functions.

- Responsible for proper forecasting, procurement, storage and controls of essential items in the hospital through proper inventory processes

- Short-list, train, schedule and motivate all manpower (including contracted) for all non-clinical departments (that come under incumbent's direct purview) and get maximum output with respect to time and service standards

- Plan and control overall budget compliances.

- Prepare the - Daily Business Report- of the hospital and communicate it to the Management

- Provide safe & secure environment in the hospital for patients, visitors & staff. Planning all security protocol and monitoring system, material management, emergency systems, death documentation etc.