Foodpanda - Senior Manager - Operations Analyst

Senior Manager, Operations Analyst

The foodpanda group is one of the world's largest online food ordering marketplaces. foodpanda was launched in 2012 and is headquartered in Berlin. The company operates in more than 40 countries in South America, Asia, Middle East, Eastern Europe and Africa, currently employs more than 1,000 people worldwide, and continues to grow at an impressive speed.

Responsibilities :

Restaurant Operations management :

- Ensure healthy restaurant mix across locations (cuisine, ops metrics, local favorites, right mapping area wise etc)

- Ensure great operational and business performance

- Develop and spearhead initiatives to ensure high compliance including rewarding top performers

- Ensure business growth objectives of restaurants are met and in line with foodpanda expectations

- Cross-functional execution: Work across Automation, Service and Compliance teams

- Customer focused front end (website and app) optimization - focusing on increasing business performance - orders, reorders growth etc

- Cross functional: Working with Sales (revenue) & Customer Ops

- Strategic insight generation for Top management decision making across verticals - providing business and ops related inputs

- Lead/ own pilots and move successes to execution mode

Requirements :

- Strategy and PMO experience preferably in Operations Consulting across sectors (does not have to be relevant to Food/ restaurants)

- Ability to breakdown ambiguous problems to create actionable solutions

- Well versed in Excel analysis

- Good communication skills - Verbal and Written

- Preferred candidate should have consulting experience (2-5 years)

What we offer :

- Involvement in top level decision making

- Intellectual environment focused on problem solving

- Execution focused culture with ability to own and drive projects independently