Role Purpose: Lead logistics, warehouse management and customer service functions at Fonterra Future Dairy, plan and develop a high-performance logistic system ensuring uninterrupted supply of materials and finished goods at minimized logistics cost, develop and execute a road map for capacity enhancements in line with volume growth. Role Accountabilities Strategic Planning - Develop the logistics strategy to meet the current as well as future volume projections and ensure alignment with the overall business strategy - Study the capacity enhancement in logistics and warehouse that would be required to meet the future volume; develop and analyse several options such as build/ outsource and recommend the best option to leadership team for approv - Lead execution of strategic projects to build additional capacity required and enable business growth Customer Service Management - Establish and implement customer service processes and standards in line with FFD guidelines - Work with Sales team to understand customer requirements in terms of stocks, replenishment, etc.plan and ensure delivery of right quantity at right time at right cost - Deploy systems to capture customers- feedback/ concerns on service levels, analyse to identity root causes and take necessary actions to improve service levels - Champion and ensure the customer's interests are represented and supported within FFD Outbound Logistics Management - Plan and manage FFD's fleet of vehicles to distribute finished goods to Consignment Agents as per the plan/ demand - Develop optimal routes for delivery to maximize reach and minimize cost of delivery - Ensure finished goods are dispatched to the respective CAs on time and in right quantity - Identify capacity constraints and other challenges like cold chain infrastructure in line with future business strategy and develop solutions to build required capabilities Inbound Logistics Management - Plan and lead execution of inbound logistics system to deliver the raw materials to point of use at the right time. - Ensure appropriate movement of materials within FFD for trial productions, regular production and new product developments/ innovations - Coordinates with suppliers to ensure efficient movement of material into the warehouse Warehouse Management - Lead planning and execution of warehouse management to ensure storage of raw materials in right quality in compliance to storage requirements. - Lead layout planning to optimize available space and inventory cost

Mumbai

Fonterra Future Dairy Partners - Customer Service & Logistics Role 

Fonterra Future Dairy Partners - Customer Service & Logistics Role  ,Job Description for Fonterra Future Dairy Partners - Customer Service & Logistics Role  in Fonterra Future Dairy Private Limited in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for Fonterra Future Dairy Partners - Customer Service & Logistics Role  in Fonterra Future Dairy Private Limited in  Mumbai for (8-15) years of experience. Apply Now!