Flipspaces - DGM/General Manager - Operations - IIT/IIM

Flipspaces - Job Description - DGM/GM - Operations

Job Title: GM - Operations

Department: Design & Build, SME.

Reports to: Partner/Director

Job Type: Full Time Employment.

Location: Mumbai, India.

Flipspaces is Hiring! Are you interested to be a part of our Flipspaces family!

We want three things in Flipspcians: great profile, different, out-of-the-box thinking; an ability to manage and perform; and, the fearlessness to step up and take charge competently and confidently of ANYTHING!

We are on search for young enterprising candidates which can help create the next level of leadership.

We love experience. And knowledge.

We are a Virtual-Reality-Tech-based design and contracting venture that aims at disrupting the way consumers design and execute the interiors of their spaces. At the core of the venture is a path-breaking technology product which gamifies the interior- designing experience for the consumer putting the control of interior-design in the hands of the consumer.

Why Flipspaces?

Formed in 2011, we carry more than a decade expertise in the industry.

Arguably one of India's Fastest Growing Real Estate ventures with interests in Consulting, Technology, Design and Management of commercial real estate.

A venture by high-pedigree entrepreneurs from IIT, the venture looks at transforming the way brands find, design and manage their commercial spaces.

Was established as a manufacturing enterprise with captive production capabilities in modular furniture, wall dcor, loose seating, and home accents.

A cutting edge technology, in-house manufacturing capabilities, tech-enabled project management & execution capabilities.

Turnkey projects started in 2014 have grown 4x YoY and continue to further grow.

Our clientele includes great names like TCS, BFIL, Times of India, Radio Mirchi, BSH, Quantiphi, Lightstorm, Azentio, NoBroker, RazorPay, Chaayos, Regus, Opulence, Igus, Chaayos and many more.

Strong team of qualified vendors - enabling to deliver the promise of all services with supreme quality, quick turn-around time, and cost benefits.

Headquartered in Mumbai, and spread across operations across India with offices in Bangalore, Delhi, Hyderabad, Gurgaon, USA, Pune and Ahmedabad.

Our international expansion is in USA, Singapore & Middle East.

Take a sneak peek at one of our game changing tech which is set to turn the way design ideas are envisioned and iterated... (https://www.youtube.com/watch?v=c-A3MFs7rLc&t=14s)-

Work Culture- Inside Flipspaces- https://www.youtube.com/watch?v=YNzg5-f6YGs

Website: http://flipspaces.com/

ABOUT THE ROLE

Designation- General Manager - Operations

JOB CRITERIA:

- IIT, IIM and Tier-1 college graduates are preferred.

- Candidate should be Smart, Confident, balanced with logical and practical thinking, focused, able to handle the pressure, and quality oriented.

- Understanding of PnL/Finance will increase the chances of selection.

- Min.8-10 yrs of experience in operations, financial intensive role.

- Real Estate Background experience preferred.

HIRING BUSINESS LEADERS:

- The Business Leader role is paramount to Flipspaces's success during the sharp growth phase it is currently in. This individual will act as the complete owner of his/her domain, be it targeted lead closures in sales or timely project delivery under operations or bespoke design fulfilment under the design role.

- The individual will work as a core leadership member and will be accountable for crafting the growth roadmap of the organisation along with owing the responsibility of building the organisational culture as well.

- Flipspaces is a result oriented workplace which values merit and performance foremost. It is a place where young and ambitious leaders are nurtured and propelled to bring the best in them.

WHAT IS EXPECTED OF AN OPERATIONS BUSINESS LEADER ?

- Heading the operations and back-end for defined PnL size and achieving business goals set by the organization. Overseeing overall construction of interior projects assigned.

- Lead and manage overall operations and profitability in accordance with the business goals of the firm.

- Identifying work front, required labour count and ensuring the timely execution and quality of each project.

- Lead weekly project reviews to define critical success factors for specific clients and projects, and develop strategies and tactics to achieve them while mitigating business risks.

- Ensure the quality of the service deliverable through strong QA/QC Review, hiring, training, and utilization of staff, leveraging efforts to maximize value for the firm.

- Participate in marketing activities to help develop proposals, project scopes, be responsible for the functions and operations of the projects and will be the Principal-in- Charge on projects.

- Ensuring flawless and regular documentation for the management and clients.

- Improve processes and efficiencies through innovation.

- Develop, document, and implement workflows to enhance organizational effectiveness.

- Work with multiple stakeholders across the organization (sales, human resources, marketing, product, finance, legal, and analytics) to recommend and implement changes to operations processes and reporting utilizing Salesforce and other tools.

- Evaluation and implementation of new project management tools and technologies to improve workflows.

- Ensure Client Satisfaction: Holding regular interaction and review with clients, trade contractors, architects and project management consultants & others to monitor & co-ordinate all phases of construction.

- Implementing, Monitoring and maintaining Quality Standards at the project site with Safety health and environment plan as per standard norms and clients requirements/expectations.

- Monitoring Billing & Realization of payments (both ways external and internal).

- Ensuring timely management of any unforeseen delay.

Why this a great role and are you the one, who can do the following!

- Passionate about both the creative process and the business of Design & Build.

- Project Management capabilities. Be out of the comfort zone, be stable and have a zeal to be dedicated to work above the regular work schedules.

- Build and maintain market leadership. Self-motivated and has the spur to achieve goals.

- Are you a numerate? Who has great articulation with financial reports/numbers?

- Deft at project financial reporting and P&L supervision techniques.

- Manage multiple stakeholders, internal and external.

- Exceptional at interpersonal relations and client handling.

- Excellent written and verbal communication skills. Communication is your key to success - across levels and across clientele.

- The great value addition to Flipspaces and the team.

- Great with fitting in different working environment and fits well in the culture.

- Great with building and maintaining market leadership - Motivation and speed are essential qualifying criteria.

Welcome aboard! Career Path to begin with:

NEXT 1 MONTH:

- Deputation on live projects of smaller size in non-client interfacing role.

- Introduction to Key Vendors and participation in live Procurement Negotiations.

- Introduction to internal Financial, Quality Audit Processes.

- Introduction to Team and make ecosystem of Setting KPIs.

NEXT 1-3 MONTHS:

- Accountability of PnL size for minimum revenue of INR 1.5 Cr/month.

- Direct Reporting of a team of 5-8 personnel from Project Management, Procurement Management.

NEXT 3-12 MONTHS:

- Accountability of PnL size for minimum revenue of INR 4-6 Cr/month thereby achieving a minimum Revenue of 40-60 Cr/annum.

- Direct Reporting of a team of 25-40 personnel from Design, Project Management, Procurement Team, etc.

- Building multiple process and ecosystems to fuel further business development through client delight.

WHO WILL THIS ROLE REPORT TO

Direct line reporting to AVP Operations/AVP Sales with dotted line reporting to Co-Founding Team.

GROWTH OPPORTUNITIES FOR YOU

- Independently lead the business. It is one of the primary intents to nurture leaders into organic growth within the growth. The founding team would prefer to spend time with personnel who can take complete accountability of projects while adding on to process improvements to the system.

- Become an entrepreneur. We operate in a highly entrepreneurial culture. Almost all roles at Flipspaces are constructed to operate as an independent business unit.

- Massive exposure to the domestic and international Design & Build business. We have built unique insights and processes into how Design & Build Business works. This role will give strong visibility to it.

- Opportunity to touch base with esteemed clients and stakeholders (from client side) until founding team/CEO level.

PREFERRED QUALIFICATIONS

- MBA operations , Finance

- Degree in Construction Management

Can you step into all this and take charge. Then this is the role for you!!

We love experience. We love knowledge.