Flipkart - Senior Manager - Seller Support

Senior Manager- Seller Support

What you'll do:

- Responsible for managing end to end movement of Seller NPS area

- Act as the key custodian of sellers on the Platform

- Understand and draw insights to define seller pain points by defining and instrumenting newer metrics

- Build a plan/ initiatives to provide a smooth and reliable seller experience

- Design processes across various domains which can deliver a wow and frictionless seller experience

- Work across the org with domain owners both product/tech and business to accomplish better seller experience

What you'll need:

- PGDM/MBA degree from Top 10 B School

- 4-6 years of experience in Category strategy, programs on NPS, growth and performance of the category.

- Structured Problem solving

- Diverse stakeholder management

- Strong analytical skills

- Ability to manage a complex environment

- Good Understanding of Flipkart Ecosystem