Flipkart - Senior Manager - Growth - Mobiles Category

Position: SM - Growth;

About the role :

Work closely with cross functional teams to pilot, build & scale such capabilities in a sustainable manner.Be the SPOC from Large Appliances standpoint to ensure program management, status monitoring &delivery of such programs. Own, set-up and track output metrics for each project (GMV upside,Adoption, ROI)

About the team :

The Mobiles category drives trust and traffic for the overall Flipkart platform. The motto is to be the destination for shopping & research channels for Mobiles in India.

What you'll do :

- Identify & build affordability capabilities & enablers that will drive significant growth on online sales of Large Appliances in India. These capabilities should increase coverage and improve adoption of affordability constructs - Consumer Finance, Product exchange, etc.

- Monitoring alternate channel growth metrics (Monetization, Lead generation, Offline) for Large Business. Continuously track and report key metrics. Provide data insights and trend lines to Large Business leaders. Proactively flag off any red lights or areas of concern.

- Understanding category and alternate channels/industry insights (Monetization, Lead generation) for Large Business. Analyze in depth the performance of the above constructs at a Product x brand x vertical level. Identify key levers and opportunities to optimize and improve effectiveness. Program manage solutions and execute the same in time bound manner.

- Brand insights - Work closely with KAMs & sell-side teams on new brand pitches as well as affordability insights / specific deep-dives for existing brand partners. Own critical horizontal customer experience & hygiene charters for Large Appliances business - NPS & NPS drivers, Reviews & Ratings, etc. This workstream may involve ad-hoc RCAs / interventions on escalations.

- Help in preparing business case preparations, Customer and Market insights and related analytics work.

What you'll need:

- MBA from Tier 1 business school/Engineering Graduate from IITs with < 2 year work experience

- Experience working in Startups with similar Growth/Capability Teams

- Experience working in Top Business consulting firms - BCG, Mckinsey, KPMG, PWC, EY, Accenture is desirable

- Strong analytical orientation / bent of mind and customer understanding

- Strong program management skills, multi-tasking ability & interpersonal communication - ability to work with multiple cross-functional teams on fragmented workstreams

- The candidate should be proactive, self-starter & highly motivated

- Strong Flipkart-first & customer-first orientation