Flipkart - Manager - MH Operations

What you'll do : 

Role & Responsibilities:

- Take end-to-end responsibility of ensuring seamless operations at all MH facilities in their zone

- Will set and clarify requirements and expectations for Managers in their zone, measures performance, provides feedback, and holds Managers accountable for their performance and the performance of their teams

- Leverages the Managers by sourcing and nurturing ideas for improvements and drive implementation of the same

- Works closely with Central Team, Planning and Finance to ensure manpower requirements are

- Develop and report KPI's (Key Performance Indicators), executive updates, perform RCA's (Root Cause Analysis) and identify potential opportunities for improving supply chain operations

- Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems

- Support Design team in pilot & rollout of new projects around performance improvement

- Liaise with respective zonal operations team on smooth rollout of new initiatives towards quality improvement

- Coordinate with various stakeholders & support functions and identify/implement actions towards achievement of cost, speed and reliability targets

- Business process improvements towards customer satisfaction & efficiency with thorough understanding of lean management fundamentals