Job Description :
- Responsible for Analytics and Capacity Planning for First Mile
- Will lead a team of 3-4 motivated analysts
- Analyzing various parameters to ensure customer delight, Speed and Reliability
- Ensuring Capacity deficits are kept to the minimum
- Ensuring that Spillage targets are achieved
- Driving hiring with the zone with the Spillage view
- Ensure the hubs do not go under Stress through on time Capacity actions
- Identify key improvement levers for different metrics - Speed/Reliability/Cost
- Support the leadership in effective decision making through data insights
- Identify opportunities to develop dashboards/decision support for the Ground team to enhance their efficiencies
- Translate the strategy level discussions to tactical actions
What you'll need :
- Graduation/MBA
- Should have at least 4-8 years of relevant experience
- Should have handled a team of 3-4 people
- Good Analytical skillset
- Adept at Communication/Stakeholder management
- Knowledge of database tools like Power BI, SQL, R Programming, MS Excel etc.
- Project management drive
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