Roles and Responsibilities:
- Managing Externalization logistics Operations for PAN India operations
- Define and Monitor Key Operation Metrics daily and identifying improving areas by doing RCAs and taking corrective actions
- Enable strong processes, systems and capabilities to identify operational issues faster and avoid repeat occurrences.
- Define short term and long-term targets around key metrics and building execution structure around the same to achieve it
- Balance the short term and long-term goals of the team while working on the project and drive right decision making and performance culture
- Daily Coordination with internal and external stakeholder to solve day to day operational issues
- Analyze repeat problems and solve them structurally with strong SOP and systems
- Managing and coaching team size of 8-10 people
- Provide necessary tools and reporting access to team and clients
- Analyze large scale operational data and utilize insights from the same for continuous operational improvement
Requirements and Skill sets:
- B.E. + MBA in Supply chain and Operations Preferred
- 3-6 years of work experience in Operations/Logistics
- Sound knowledge of logistics Operations
- Strong Stakeholder management skills
- Strong communication and interpersonal skills
- Ability to work in continuous changing environment
- Strong problem solving skills
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