Flipkart - Head/Sr Director - Activation - Seller Ecosystem

About Flipkart

Flipkart is India's largest e-commerce player with a valuation of over US $11 billion and sales of US $3 billion. Globally, it is among the top 5 most valued privately-funded technology-driven company (after Xiaomi, Uber and Airbnb).

Our goal is to re-invent how people shop and buy digitally. Flipkart is known for its path-breaking services such as Cash on Delivery, and a 30-day replacement policy. Flipkart is the only online player offering services like In-a-Day Guarantee (50 cities) and Same-Day-Guarantee (13 cities) at scale. Flipkart's mobile app is one of the most downloaded and used app in the country.

Launched in October 2007, Flipkart has become the preferred online marketplace for leading Indian and international brands offering over 20 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle.

Flipkart, currently 33,000 people strong, has 30 million registered users clocking over 10 million daily visits. Flipkart's technology has enabled it to deliver 8 million shipments per month - and this number's only growing.

About Seller Ecosystem

One of the key priorities of Flipkart is to unleash the entrepreneurship of millions of manufacturers, distributors and retailers across the country including those in small towns and villages. We plan to do this by providing them an extremely easy to use platform to list and sell their products anywhere without regard to any geographical limitations. In this regard, we have already signed an MoU with FISME (Federation of Indian Micro and Small and Medium Enterprises) and NCDPD (National Center for Design and Product Development) to boost manufacturing and entrepreneurship in the country. In August, we started an initiative called - Kaarigar Ke Dwaar- by tying up with the Labour Ministry. We plan to come out with several product and technology innovations and also partner with relevant industry and ecosystem players and the government to achieve massive scale that India needs.

The charter of the Seller Ecosystem team is to activate sellers on the platform, address their capability gaps and enable them to grow and realize their full potential. Sellers are our customers. We are passionate about delighting them and making them incredibly successful in their business. And we go out of the way to make this happen.

Role Overview:

The mandate of this leader will be to create an engine to activate millions of sellers on Flipkart Marketplace. S/he would need to look comprehensively at disruptive ideas to that would turbocharge the number of live sellers. S/he would then need to prioritize and focus on critical few that could change the game in the country. Few such areas could be product/tech innovations (e.g. mobile, social, viral), Industry, government, external ecosystem partnerships etc.

This leader should be able to think at an ecosystem level and be able to come up with a platform (as opposed to a point) solution. Many of the things we are doing are first in the country and highly disruptive. This leader will need to be able to take bold industry-changing moves and follow it up with superb execution.

The three key performance metrics for this role will be (a) # of live sellers, (b) cost per activation and (c) seller satisfaction.

We realize that we are entering uncharted territories but we have the determination and funding to back our intention. We are therefore looking for the best talent available globally such as yourself. You will be among the small group senior leaders in the company. This role can become as big as you make it. As an extremely fast-paced technology-driven disruptive company we have disregard for usual ways of doing things. We provide significant empowerment and opportunities to grow one's career. We do not hesitate in entrusting responsibilities ahead of tenure for outstanding performers.

Qualifications:

- Start-up experience and/or mindset with high degree of comfort with ambiguity. Need to be curious, internally motivated self-starter with a - can do- attitude. Should be adept at working in fast paced, unstructured start-up environment

- Outstanding strategic thinking skills. Need to be a clear thinker with superb problem-solving skills to prioritize and stay focused on big needle-movers

- External orientation. A track record of looking outside to identify emerging trends and being able to capitalize on the opportunities they presented

- Market understanding of relevant spaces such as SMEs, Growth Hacking, Marketing etc.

- Product-mindset. Being able to capture the key customer need and productize technology-driven solution to address it

- Business acumen with a track record of consistently exceeding targets

- Outstanding facilitative leadership and interpersonal skills to quickly gain shared vision externally and internally in order to move things forward under extremely stringent deadlines

- Sense of ownership as a steward of the company and an infectious passion for their area of responsibility

- Outstanding senior management communication skills. Need to have really strong oral, written and presentation skills including ability to communicate very complex ideas in simple ways

- Education: Top-tier engineering (e.g. IITs) with an MBA (e.g. Ivy League, IIMs) preferred

- Experience: 10+ years

Please note:

- Please apply only if you meet all of the above qualifications. Apply early for better chances of shortlisting

- Only shortlisted candidates will be contacted. Please do not follow-up. We read all of our emails and carefully review each candidate