Flipkart - Director - Fulfilment Centre Operations Development

Position: Director - FC - Operations Development

FC - Operations Development at Flipkart is the core engine that drives innovation across organizational and business processes; balancing strategic business dimensions. OPD at Flipkart institutionalizes a differentiated customer-centric, scalable business system that ensures market leadership and builds intrinsic values of high performance and disruptive innovation.

- OPD Associates build business charters and develop concrete business goals. They build strategic capabilities and manage organizational performance across demand, supply chain, network and core function clusters.

- OPD leads the footprint for organizational planning and prioritization, and provides program management expertise to effectively and efficiently deliver high-impact programs. OPD leaders provide process leadership, market knowledge and strategic understanding.

If you are an individual with a passion to build lasting business footprints in the eCommerce space, this integration centrepiece within Flipkart is the place to be in.

Roles and Responsibility:

- Provide thought leadership and chart an evolution course for next generation Fulfillment Center processes.

- Lead the Process Innovation team for the Fulfillment Centers.

- Drive identification and execution of high impact turnkey and re-engineering projects/programs enabling scalability alongside measurable business improvements in customer satisfaction & efficiency.

- Emphasis on reduction of process and product defects and variation by the application of appropriate frameworks, methods and tools and successful project management.

- Lead BB level trainings and deploy a capability development program that builds a six sigma DNA across the org.

- Present business cases to senior leadership for implementation.

- Ad hoc projects like managing operations readiness for new sales campaigns, freebies, SKU classification, etc

Nice to haves:

- Master Black Belt Certified

- Proficient in Six Sigma improvement methodologies (DMAIC, DFSS, Lean)

- Excellent analytical & problem solving skills

- Good project management experience

- Good knowledge of working with warehouses/fulfillment centers

- Ability to influence other leaders & teams and align them towards the common, shared objectives.

Must haves:

- Bachelors / Masters Degree in any discipline and 12 to 15 years experience in Manufacturing / Retail / Distribution / Logistics Operations

- Min 7 years of relevant process improvement experience. Experience in handling large teams highly desired.

Your Cheers:

- Apart from all the general benefits of best in industry compensation, equity, healthcare etc , Flipkart prides in calling out the big hand for you to be

- Great Work, Great People and Great environment. We call ourselves an incubator for Product Managers where you get all the optimal conditions to do and experience your best

About Flipkart:

Flipkart was given wings in the year 2007 by two IIT alumni, Sachin and Binny Bansal. In what has been a stupendous six year journey so far, today we stand tall as India’s largest ecommerce marketplace, with the highest sales of consumer electronic products and books, surpassing large offline chains in these categories. With more than a million visitors every day, and a registered user base of 10 million we are one among the top 10 websites in India today.

Our focus has always been on making online shopping a delightful experience for customers – and that will always be our core purpose. With rapid growth in internet adoption and mobility, e-commerce is poised to grow manifold, and Flipkart is strongly positioned to leverage this opportunity. Patronage from investors has been encouraging ever since Flipkart was born and recently Flipkart raised over Rs. 2000 crores in funding, reposing investors faith in us. We aim to hit USD 1 billion in GMV by 2015 – we are more than halfway there already! Our vision is to be $20 billion Company by 2020.

Yes, we have great plans for the future, but we have come this far in a short span of 6 years, largely because we have stayed focused on hiring and retaining the best talent and offering our employees great opportunities for learning, skill development and growth.