Flipkart - Associate Director - Quick Commerce

About Flipkart

Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy

- Flipkart is maximizing for our customers, stakeholders, and the planet at large! Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India.

About the team:

This role will be part of Flipkart's larger grocery team.

About the role:

A large part of Flipkart's growth as far as categories are concerned is through the management and development of Key accounts. Ever since Flipkart's migration to a marketplace model, there has been a keen focus on the development of key accounts for the growth of respective categories. Key accounts for a category can include large brands or large vendors who deal with products from a particular line. The incumbent will be given sole responsibility of a number of key accounts, and will thereby be expected to grow the category as far as key accounts are concerned.

You are responsible for:

Business strategy:

- Seamless launch & lead Store Operations

- Candidates from Tier 1 Colleges.

- Drive P& L.

- Drive high performance and customer focused culture.

Drives Sales Growth:

- Takes accountability for understanding all in store marketing promotions of the circle and provides inputs for national marketing on circle digital/print and other medium of marketing elements

- Executes new product rollouts

- Responsible for system growth as well new store sales

Flexibility and Adaptability:

- Acts quickly to solve problems in area of responsibility

- Provides feedback and suggestions to improve performance

- Is flexible with work schedule as business needs

- Understands and complies with all procedures and policies

- Provide action plans to address issues and opportunities and effective execution of the same

- Seeks to understand goals and results and how they personally contribute to them

Plans and Communicates:

- Discusses issues with other support functions of the circle and prepares the action plan

- Discusses the business plan and brings out the alignment

- Involves entire team by communicating goals, results, and action plans

Expands the footprint:

- Identify the new locations for the business expansion in line with the business strategy

- Responsible for new restaurant operating days and prepare the propose the capex calculation

- Understand and observe the completion closely and update stakeholders and plan to tackle the competition

Responsible and drive Bottom Line:

- Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines

- Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines

- Ensure that all restaurants in the circle maintain these lines and facilitate them to earn bottom line incentive

What We're Looking For:

- People with endless curiosity and hunger to learn

- Owners who will think of Zepto Caf as their own venture

- Operators obsessed with customer experience

You should have:

- 4-6 years of experience preferably in the Supply Chain & Operations.

- Strong communication skills.

- Seamless launch & lead Store Operations.

- Graduate/Post Graduate from Tier 1 Colleges.

- Prior experience in Supply Chain & Operations.

- Excellent organizational and leadership skills and Outstanding communication and interpersonal abilities

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels

- Strong bias for Action - Flipkart works at a very rapid pace