First Advantage - Manager/Senior Manager/DIR - Sales & Account Management - B2B

The Manager / Senior Manager / DIR is responsible for managing key accounts, maintaining a long term relationship with accounts, ensuring delivery and maximizing sales opportunities within them.

Description of Responsibility :

- Focusing on growing and developing existing clients, together with generating new business

- Play an integral role in new business opportunities. Write business plans for all current and opportunity tender business

- Responsible for the development and achievement of sales

- You will act as the key interface between the customer and all relevant divisions Requirements of the role

- Conduct monthly business reviews with clients

- Update meeting/ opportunities on CRM tool

- Collections

- Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquettes.

- Ensuring adherence to people related policies/ procedures, maintaining integrity, discipline and confidentiality.

- Adhere to ISMS Policy of the organization

- Adhere to Quality Management System of the organization

Behavioral Competencies :

- Ownership & Accountability

- Effective communication skills

- Excellent analytical and logical reasoning skills

- Excellent Planning/organizing/time management skills

- Knowledge Management

- Risk analysis & management

- Management initiatives

- Innovative thinking

- Effective problem solving skills

- Interpersonal competence and leadership

Technical competencies :

- Good MS Office skills

- Excellent data analysis and data presentation skill

- Sound understanding of P&L

- Sound knowledge of the product / service / SLA

- Workforce Management skill

- Effective Customer Service & Delivery Management

- Strong knowledge about Organization bottom line and top line