Findeed - Assistant Manager/Manager - Collections

Findeed is a Consumer-focused Fintech company, with the vision to provide financial services to the working India. We aspire to make a difference in the lives of millions of Indian by enabling them with the access to credit they deserve. Our approach is to bridge the gap by using data and technology to harness the power of social collaboration and strong sense of bonding that exist in local communities.

Today we partner with 400+ organizations to extend financial assistance to their members and this number is growing every single day. Our go to market efforts are concentrated in high density industrial clusters where we develop a network or partners and foster local community relationships.

We are an early-stage Startup with Seed Funding from reputed VCs and Angel Investors and have a credible roadmap for future fundraising.

What we offer:

- Inspiring working environment

- Challenging Assignment

- Freedom to Accelerate

- Work with Ownership

Your Role in Our Journey :

If you have a deep understanding of collections and recoveries and are looking forward to building the collections team in the early stages of an organizations, we have something that will excite you. We're looking for an ambitious and versatile Collections Expert who will develop and manage our collections approach and activities across channels.

Key Responsibilities:

- Managing and monitoring delinquent account collection for the assigned portfolio

- Developing and Managing the in-house and vendor teams for both tele-calling and field collections

- Managing collections activities on a timely basis

- Preparing MIS reports to create visbility to all teams

- Defining the parameters for evaluating and reviewing collections activities and implementing corrective actions.

- Formulating various processes to ensure collections resolution and ensuring good customer experience and compliance.

Requirements :

- In-Depth Knowledge of Unsecured Loans Collections

- 4+ Years of Experience in Managing and Interacting with in-house and vendor teams

- Good communication and reporting skills

- High level of Agility, Self Drive and Enthusiasm.

- Strong inter-personal skills and decision making skills