BU Overview
DCR (Destination Capability Reporting) in FMR India is responsible for providing reporting analytics services for various internal and external stakeholders. This group provides services across the life-cycle of reporting with a high focus on developing business, data and technology excellence.
Role Description:
- Builds and maintains an excellent business relationship with the Internal and external partners
- Effectively leads and manages dispersed partner groups & end user priorities/escalations
- People management: Demonstrate effective leadership in managing teams, performance management, succession planning, training and coaching.
- Lead & support functional initiatives assigned which could be group, vertical or DU specific.
- Translate business/process issues into a strategies and plans to chart a course of action.
- Collaborate with peers and the leadership team on process improvement ideas, policy and procedure enhancements and opportunities to improve end user experience
- Delivery management: Ensure that the SLAs (both internal and partner/client) of all the services are met or exceeded
- Responsible for finding business opportunities & deploying solutions (both technical and or business)
- Contribute both in individual capacity (Functional skills) & as people manager in delivering value adds to the business.
- Effectively lead and manage implementation of small to large business projects (Global and or Process specific)
Candidate Description
- Technical expertise; hands on experience in any of the below subjects SQL server / Oracle (PL/SQL) or Business Objects / ETL or Business Intelligence
- Role will also require Project Management of small to medium scale business driven projects
- Exposure to VB.Net, HTML, Hyperion or PHP would be an added advantage
- Strong People, Process and Partner management
- Experience of working across multiple business partners in deploying and influencing solutions.
- Domain; FI business knowledge will be added advantage
Behavioral Attributes
- Excellent verbal, written and presentation skills
- Productive and result oriented
- Flexible and adaptability to work during change management.
- Self-motivated with a high degree of intellectual curiosity
- Willingness to work in different shifts, including US coverage
- Bachelor degree in Computer Science or Information Technology or equivalent technical training.
- Experience of 8-10 years in the IT Industry in a support organization.
- Certifications in project management will be an added advantage.
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