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31/05 Rikina Shah
Associate Director at Jigsaw

Views:172 Applications:44 Rec. Actions:Recruiter Actions:18

Fertility Centre Operations Role - Clinic (8-12 yrs)

Mumbai Job Code: 1267685

Work Description:

Business :

- Setup new fertility center and create a business launch plan

- Accountable for revenue, costs & profitability of fertility centers

- Drive customer acquisition, retention and drive repeat business

- Establish company brand in the locality with sales and marketing campaigns

People :

- Lead hiring, training and managing healthcare professionals & center staff

- Counsel the patient & family members about the benefits & risks of treatment plans

- Manage customer service, success rate, complaints and escalations

- Gather customer feedback using survey forms to drive improvement areas

Operations :

- Manage center experience with high standards of hygiene & cleanliness

- Maintain database of patient records using CRM

- Develop process & systems to manage customer experience and center performance

- Manage statutory compliances, licensing as per regulation to operate a clinic

- Managing the budget, billing system, inventory, stock and supplies for the clinic

- Create a playbook for center management to facilitate future launches of new center

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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