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HR Manager at Ferns & Petals
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Ferns N Petals - Lead - Category - Gifting (2-6 yrs)
KRA's / KPI - Topline and Bottom-line - NPS Score - CR % - Conversion Rate - Working Capital
Duties and Responsibilities :
- Research & analyze data and market insights - Category promotion strategy development and execution - Strategic planning and owning occasion and Festive sales
- Maintaining hygiene of category pages
- Tracking of category NPS to enhance customer experience
- Search for insights into consumer needs and wants
- Build & maintain long term relationship with suppliers and partners
- Design exit strategies for unsuccessful categories
- Ensuring product availability
- Collaborating with digital marketing team to increase visibility and online promotions.
Skills and Competencies :
- Category Management - Ability to analyze and develop accurate conclusion , Knowledge / Experience in Personalized Gifting Category
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