Fedbank Financial Services - Relationship Manager - Distribution

Relationship Manager- Distribution

Role title: Relationship Manager- Distribution

Function: Sales

Band: B1b

Department: Distribution

Reports to: Location Head- Distribution

Location: Hyderabad/Bangalore

Role purpose: Sourcing new business through DSAs & cross selling third party products

Key accountabilities and decision ownership:

- Sourcing ; Would be responsible for sourcing business from DST and DSA for the Geography. (HL Would be responsible for developer relations and penetration)

- Quality of sourcing ; Will be responsible for right profit mix and product mix

- Insurance penetration; will be responsible for penetration of Insurance.

- Customer service (Will be responsible for customer satisfaction and periodic surveys of customers)

- Recruitment ( Need to have the right team members )

- Training the team on product , sales , credit parameter & checklist

- After sales service ( customer coming for after sales work )

- Cross sell ( Through Gold branches)

- Will be responsible for marketing and sales promotion activities

- Will be responsible for the productivity

- Coordination with Bank Credit teams

Core competencies, knowledge and experience :

- Graduate/Post Graduate

- Experience; 4 to 6 years

- Analytical skills, Good interpersonal skills.

- Very good listening skills and verbal communication

- Must have technical / professional qualifications: Optional

Key performance indicators :

- Disbursement budgets

- Productivity & Origination quality norms

- Insurance cross sell & file docket quality norms

Direct reports: None