EY - Senior Manager - Wavespace Facilitator - Innovation/Design

As the wavespace facilitator of the EY wavespace Trivandrum team, you will have the opportunity to own the engagement of high priority local, regional and global clients to understand and address some of their largest and most complex performance challenges, and ultimately improve and drive sustainable business results. We enable organizations to identify and address their most critical issues, ranging from strategic direction and alignment, digital disruption and organizations responses to the pace of change whether technological, political or societal in nature.

Whilst the nature of our work focuses on the design and facilitation of collaborative events, the competencies required is a diverse and challenging blend of logical problem solving, innovative thinking, and political astuteness. Exemplar communication skills, psychology, an open and inquisitive mind and a fundamental desire to enable the capabilities of others to reach resolutions.

In terms of skills facilitation is grounded in several methodologies of which Design Thinking is core but equally critical are project and program management, change management and a depth of understanding across the entire consulting value chain. While not critical across all sectors a current and relevant level of experience and knowledge of client and industry issues is crucial.

- As the public face of EY wavespace, it is expected that the candidate will confidently engage and influence diverse groups of internal and external stakeholders to position wavespace as a powerful and clearly differentiated facility, capability and brand within the GDS

Your key responsibilities :

In this role, you will act as an event / experience facilitator who can facilitate design workshops, design sprints and brainstorming sessions. To be successful in this role you will have deep experience in both digital transformation and corporate innovation, preferably with domain expertise across key sectors but more importantly have a demonstrated ability to work with early-stage technology and large scale incumbent businesses alike. A technical background in strategy, experience design and digital technology is extremely advantageous to the role.

- More specifically, the successful candidate should :

- Lead the design and execution of the wavespace workshops.

- Engage with service line and sector teams to develop workshop content, engaging exercises that would lead to the expected outcomes and desired experience

- Leverage creative tools, technology and collaborative platform for an effective and productive experience.

- Engage confidently with senior communication stakeholders, for example with the ability to translate complex issues into coherent problem statements.

- Be up to date with key emerging technology trends and industry trends

- Be able to influence and persuade clients and stakeholders through a practical approach to solving issues and gaining stakeholder agreement

- Encourage and facilitate collaboration and promote a diverse and inclusive working environment

- Able to identify, escalate and resolve client engagement risks and issues, including ensuring equitable access for all EY service lines while maintaining experience quality and brand integrity

- Develop and support leading practices and innovative ways of working including but not limited to Collaborative Facilitation, Agile (Scrum), Design Thinking and applied AI.

To qualify for the role you must have demonstrable experience in :

- At least 10+ years professional experience in a management consulting or other professional services environment

- Strong facilitation and presentation skills with at least 4+ years of experience in facilitating workshops, design thinking sessions, hackathons etc.

- Bachelor degree in any discipline. Masters degree preferred.

- Cross-sector and cross-border knowledge and experience across the business value chain

- Strong digital product and service development experience ideally in a start-up or corporate innovation context

- Project Management

- Design Thinking

- Large scale meeting management and facilitation

- Customer Experience mapping/journey mapping

- Digital Design

- Deep personal EQ strength

The Apply Button will redirect you to website. Please apply there as well.