- Manage a team of 7 - 8 Recruitment Specialists
- First line escalation point for recruitment queries and concerns
- Manage recruitment functionality across businesses
- Build high level recruitment strategy for yearly success and communicate clearly across all team members and drive its implementation
- Build and continuously develop recruitment process to match best practice recruitment approaches and the business need
- Manage end to end recruitment of senior level positions
- Relationship management with Practice Leaders and Hiring Partners across businesses
- Identification of partnerships with universities and colleges and development of such relationships to build effective pipelines
- Implement and drive Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for customer satisfaction, excellent service and performance measures for Recruitment Specialists
- Work with Business HR and Hiring Partners to identify service enhancement opportunities
- Drive initiatives and projects within the function through to completion
- Run quarterly Recruitment and Selection training for all Recruitment Specialists across the Region to ensure a high level of interviewing practices
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