EY - Manager - Program Management - Software Application

The opportunity

EY is looking for Manager - Program Management - Software application

Skills and attributes for success

- 10 + Years- Should have previous service delivery management or similar experience in leading medium to large size teams, process management and stakeholder management in the area of service delivery

To qualify for the role you must have

Job Description

- Should have previous service delivery management or similar experience in leading medium to large size teams, process management and stakeholder management in the area of service delivery

- Should have experience in handling multiple projects and manage project managers and take ownership of all aspects of delivery from conceptualization to deployment and support

- Involve in strategic discussions with clients related to IT roadmap, quality of service etc.

- Should possess excellent people leadership skills and should be able to provide functional, technical and process leadership

- Monitor and report on service delivery metrics and overall performance.

- Work collaboratively with onshore team, at times taking leadership and at times in supporting roles

- Proven program leadership skills, ideally in consulting or IT programs

- Expert understanding of Agile, specifically SCRUM methodology, including terminology, roles, responsibilities and ceremonies

- Process-oriented and analytical working style with high IT affinity

- Experience with utilizing external vendors and vendor management to deliver solutions

- Strong knowledge of IT solutions in the area of knowledge management

- Excellent communication & interpersonal skills

- Project management experience

- RFP/RFB preparation

- Vendor Management

- Bid management/ contract management

Ideally you- ll also have

- Strong communication, facilitation, relationship-building, presentation and negotiation skills.

- Be highly flexible, adaptable, and creative.

- Comfortable interacting with senior executives (within the firm and at the client)

- Strong leadership skills and supervisory responsibility.

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we- re using the finance products, expertise and systems we- ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we- ll make our ambition to be the best employer by 2020 a reality.