EY - Manager - Learning & Development

- Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges

- Ensure timely creation of new courses on SuccessFactors (LMS)

- Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings

- End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges

- Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)

- Create and publish dashboards

- Propose innovative ideas/ solutions that support the learning strategy and implement

- Build collaterals and manage branding and post branding for Marquee programs as required

- Provide inputs for various newsletters, internal reviews, etc.

Stakeholder Management :

- Interact with various learning SPOCs/ stakeholders and build relationships

- Timely report/ escalate challenges to stakeholders

- Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible

Business Awareness:

- Develop good knowledge of business to understand business requirements

- Stay abreast with changes in the business to be able to proactively provide required solutions

Facilitator Management:

- Maintain and build internal and external SME/trainer pool or database

- Assist in identifying trainers (internal/external) for various learning programs