Business Advisor
The opportunity :
- This role offers of providing high quality advice to our internal customers.
- If you're flexible and ready to adapt to a constantly changing environment, there's no better place to develop your skills!
Your key responsibilities :
On a daily basis as an Internal Business Advisor, you will :
- Work with Finance teams to reach out to client serving teams and assist on their financials
- Prepare and facilitate training for client serving teams on SAP and finance
- Provide virtual support to our client serving teams (phone or e-mail)
- Team with them to help in resolving their immediate questions
- Educate and guide them through recommendations and training
- Ensure that needed responses are provided in a quick manner or escalated when essential
- Document all calls, e-mails and chats in the system
- Share best practices and provide support to other team members across borders and service lines
- Stay up to date with the firm's latest policies, processes and tools
- Stay connected with the business and functional experts
- Self-educate and seek additional knowledge
You will go through an on boarding program which will include :
- EY and its business in India and Bangladesh
- System end-user training
- Role playing and work shadowing with peers
Skills and attributes for success :
- Very good English
- Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in Accounting or Finance related role is required
- Professional approach, demonstrating tact and diplomacy
- Strong communication and partnering skills with people of all levels in the firm
- Excellent listening and questioning skills
- Problem solving and analytical skills
- Ability to view issues through the client serving teams' lens
- Highly effective in virtual teaming and influencing skills
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