EY - HR Operations Role - Offer & Onboarding Specialist

There is an opening for HR operations - Offer and Onboarding Specialist role with a client of ours.

Company: A client of EY

Experience required: 8 - 12 years, hands-on experience in Workday expected

CTC: upto 15 lacs

Location: Pune

Employment type: Contract to Hire

Contract period: 1 year

Roles and Responsibilities

The purpose of the Offer & Onboarding Specialist role is to provide guidance and information to candidates, employees, managers and BFHR on complex candidate and employee processes and data changes, across the breadth of the Workday processes. It is a contractual role for 1 year which is subject to confirmation based on your performance.

- Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes.

- Specialist administers activities related to offer document creation, pre-employment checks, hire and change job and other onboarding related tasks; ensures that necessary updates are completed to specified timescales, agreed standards and via appropriate channels and provides process, data and system expertise and guidance to various stakeholders.

- Provide first line support to customers as and when required and respond to inbound queries.

- Perform transactions and manage associated tasks related to requisition and offer management, pre-employment checks and job-related data service requests.

- Perform the review and approve steps to ensure these are in line with policy and established.

- Deliver record and document image management services according to agreed performance targets and statutory legal, fiscal or regulatory obligations.

- Ensure that candidate, employee and organization data integrity is maintained during workforce administration processing, following data management processes and procedures.

- Identify, raise and apply continuous improvements to services.

- Work closely with other Core People Services team members within the P&C Services to ensure that overall operational objectives are met, ideas shared and lessons learnt.

- Investigate, liaise and resolve issues involving multiple systems and stakeholders.

- Ensure adherence to process maps and standard data input forms.

- Support team members in resolving operational issues and understanding processes.

- Support the resolution of business escalations.