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20/06 Anushka
Lead at EY GDS (EY Global Delivery Services)

Views:373 Applications:127 Rec. Actions:Recruiter Actions:6

EY GDS - Associate Director - Contract Management - LLB (10-12 yrs)

Bangalore Job Code: 829298

As part of EY GDS, the Vendor Contract Owner (VCO) will be responsible for managing the vendor contracts in our newly formed Global Vendor Management Organization.

The opportunity :

We're looking for an Associate Director with expertise in leading the creation and management of effective and efficient contacts that leverages industry leading practices and is tied to Global VMO strategies. The VCO will manage creation and management of MSA, SOW, Change Orders and Contract Exit clauses. VCO requires close collaboration with various role in Global VCO, including Vendor Commercial Owner, Vendor Transformation Owner, Vendor Risk/ Compliance Owner, business operation and finance.

Your key responsibilities :

- Oversee contract development and management activities, and enforce MSA principles of integrity and compliance

- Perform the execution of large-scale vendor engagements, ensuring effective contract management and performance to service targets

- Engage relevant stakeholders in negotiation decisions involving legal or regulatory requirements, contract standards and cost targets to minimize potential losses and benefits

- Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and Member Firms about contractual issues

- Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal

- Perform the management of the tactical and strategic relationships with vendors, ensuring alignment to objectives

- Perform the establishment and execution of processes for authorization, confirmation and payment of vendors

- Suggest changes to contracts and assist in negotiation of changes

- Proactively identify expiration timeframes, notify business owner and/or vendor in advance to help coordinate appropriate course of action

- Assist stakeholders within Global VMO on change request creation and working with Vendor Commercial Owner on related activities for verifying invoices against SOW and CRs

- Perform the renewal process for existing change orders and service request

- Conduct contract strategy meetings to identify issues and client requirements, facilitate pricing discussions, and obtain senior management input on timelines and deliverables

- Draft contractual provisions based on strategy discussions, senior management input, and organizational needs and expectations

- Work with all contractual parties and stakeholders in relation to service exit clauses. Plan and engage with various roles in Global VCO to facilitate smooth process exit or service roll-back

- Assist in establishing new contracts as part of divestiture, working closely with other EY functions

- Provide project support to integrate and implement new vendor products and services

- Perform the evaluation of operations of vendors against agreed service levels

- Works with business owners, vendor management and other departments as required to help resolve vendor issues and to obtain and review vendor documentation

- Assists Vendor Management with due diligence and oversight activities to include review of financial performance, reports over internal controls

- Assist with internal audit/compliance review processes for vendors

- Develop standards for contracts, including presentation of budget, payment terms, general language and provisions

Skills and attributes for success :

- Fluent in English - written and verbal

- Wide experience in utilizing measurement tools and implementing vendor management office practices

- Operational knowledge of RFP development and analysis

- Outstanding knowledge of service level agreement

- Analysing large quantities of contractual schedules and data in order to form and communicate a crisp view of the vendor performance landscape

- Continuously advising the leadership team on expected performance vs. contractual obligations

- Providing contractual modelling and advice to support pricing decisions

- Able to work in a self-sufficient manner, operating across multiple vendors

- Understands the commercial drivers of vendor performance

- Focuses on contractual solutions that drive continuous improvement of vendor performance

- Synthesizes and communicates detailed contractual information in support of an effective decision-making process

- Navigates the full extent of accessible EY resources to deliver effective solutions

- Demonstrates the ability to apply a forward-thinking customer focused lens to developing business solutions

- Forms and communicates a clear and concise view of contractual performance

- Drives interactions that build trust and manage expectations with all stakeholders

- Demonstrates the ability to challenge assumptions and decisions in an appropriate manner

- Delivers cogent messages, encompassing legal/financial analysis and recommendations

- Demonstrates appreciation and respect of varying cultures - both corporate and geographical

To qualify for the role, you must have :

- Completion of a four-year college degree, Bachelor's degree in Law preferred

- 10-12 years of relevant experience in a vendor management in BPO environment is required

- Relevant years of experience in contracts/ proposals experience

- Certified Professional Contracts Manager (CPCM) certification

Ideally, you'll also have :

- Knowledge of legal concepts and experience drafting and negotiating contracts terminology and practices

What we look for :

- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

- Opportunities to work with EY practices globally

What working at EY offers

At EY, we- re dedicated to helping our clients, from start- ups to Fortune 500 companies - and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

- Support, coaching and feedback from some of the most engaging colleagues around

- Opportunities to develop new skills and progress your career

- The freedom and flexibility to handle your role in a way that's right for you

About EY :

As a global leader in assurance, tax, transaction and advisory services, we- re using the finance products, expertise and systems we- ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Women-friendly workplace:

Maternity and Paternity Benefits

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