EY - Consultant/Senior Consultant - Campaign Management - Payments

Payments Campaign Management

Consultant/ Senior Consultant - Campaign Management - Payments

Essentials Experience in specified sectors listed - Banking and Payments

Domain Knowledge - Experience of 3-9 years' with top-tier consulting firms or leading banks in the payments business (issuing/acquiring), Payment Networks or FinTech, with an MBA and an undergraduate degree from a top-tier institution

- Prior experience in payments or consulting with a deep understanding of the dynamic Indian payments market is a must

Skills:

- Understanding of card portfolio and campaign management

- Experience of executing end-to-end campaign management for card payment product across customer lifecycle - activation, spends, retention, cross-sell and others

- Monitoring of campaign performance, effectiveness, impact and feedback

- Experience of working in dynamic environment with cross-functional teams to deliver client objectives and priorities

- Develop solutions to aid revenue enhancement and cost optimization

- Excellent oral and written communication skills

- Good leadership qualities

- Client relationship management and account management skills. Experience in handling mid to large-size accounts

- Multi-tasking and time management skills

- Sharp focus on quality delivery

- Ability to develop/ customize solutions relevant to client

- Problem solving, data and financial analysis

- Advanced knowledge of MS Excel, Word, Power Point

- Other

- Willingness to travel for extended periods

- Flexible to adopt to a demanding lifestyle

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude, and high commitment

- Maturity and ability to handle pressure

Job Role :

- Client service delivery/execution

- Lead role in execution of projects (project delivery) at times multiple clients. Assume independent responsibility for smaller clients

- Manage client personnel

- Lead and coordinate the planning and management of assignments, with guidance from the Partner /Manager

- Knowledge Management

- Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge

- Business development:

- Actively support business development efforts including taking proposal preparation

- Create and manage good independent relationships with clients

- Build broad networks within the firm locally and internationally

- Demonstrate industry / solution expertise

- People Management

- Be a strong team player

- Build a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Assist in recruiting activities

Academic Qualifications : Undergraduate business degrees with an MBA (preferably from a premier institute such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS etc.) with a good academic background

Experience : Experience of 3-9 years' with top-tier consulting firms or leading banks in the payments business (issuing/acquiring), Payment Networks or FinTech

Location : Mumbai