EY - Assistant Manager - Vendor Governance/Vendor Management/Vendor Performance

The Opportunity

EY Procurement and Supplier Ecosystem Services (PSES) Team manages the end-to-end supplier lifecycle from Sourcing to Contract management across Technology, Talent and BMC categories with an annual spend in excess of US$5billion.

The Supplier Ecosystem Services team (SES) is focused on establishing strong supplier relationships, enhance governance framework, prevent value leakage and manage risk for suppliers servicing EY and its member firms.

We're looking for a Supplier Governance Lead who would work under direction of the Category Supplier Relationship Manager in managing the supplier lifecycle, perform analytics on spend and invoice data to glean insights to prevent value leakage and optimize governance. The role requires close collaboration with various role in PSES, including Supplier Commercial Owner, Supplier Contract Owner, Supplier Risk/ Compliance Owner, business operation, EY IT, EY GCO and finance.

Your key responsibilities :

- Work with the Category Supplier Relationship Manager to chart out a pipeline of suppliers to be onboarded into SES framework.

- Be able to read and distil deliverable and obligations from supplier contracts, understand and identify value leakage drivers, quantification of leakages and implementations of right controls to prevent leakages.

- Own the relationship and governance of certain suppliers within the category and provide periodic inputs to the Category SRM on performance and value leakage metrics

- Work closely with Procurement and Business stakeholders to obtain the requisite documents including contracts/SOWs, SLA performance data, historical invoice data, relationship maps, process flows etc. to upload to the SIRION supplier lifecycle management tool.

- Help create the artefacts as needed for the onboarding where missing

- Work closely with the business for supplier stratification, setting up the governance with the supplier by holding periodic meetings to assess performance, contractual obligations, track spend against budget, process improvements etc. Taking minutes and actions and following up with the action owners to ensure complete SES control of the agenda and deliverables

- Be responsible for holding multiple supplier relationships across the category / geography

- Possess analytics bent of mind and a flair for presentation in a concise manner as per EY standards

- Perform periodic compliance related tasks as determined for the supplier

- Support category agenda of supplier consolidation, optimization, market research & peer comparison.

- Serves as point-person for internal and external SES communications; ensures that transition and transformation milestones, completion dates, costs, contingencies are communicated to all stakeholders

- Provides status reports to leadership.

- Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and Member Firms about contractual obligations

- Lead and contributes as an effective team member and take accountability for deliverables and ownership of program outcomes

- Perform the management of the tactical relationships with suppliers, ensuring alignment to SES objectives

- Engage and liaise with relevant internal stakeholders such as IT, Legal, Finance and external stakeholders to facilitate development and implementation of efficiency and improvement programs

- Ensures appropriate governance is in place and adhere to the contractual obligations

- Facilitate implementation of continuous process improvements within supplier management program

- Leads quality assurance processes to ensure solutions are properly tested consistent with test cases and acceptance criteria

- Assists Supplier Management with due diligence and oversight activities to include review of financial performance, reports over internal controls

- Assist with internal audit/compliance review processes for suppliers

- Develop and manage knowledge repository to use across supplier engagements

- This is an individual contributor role with a possibility of line management in the future

Skills and attributes for success :

- Fluent in English - written and verbal with a strong emphasis on effective stakeholder communication

- Have worked in a supplier management or procurement organization and experienced the fast paced supplier lifecycle ecosystem

- Very good with data analysis using MS Excel, SQL, PowerBI and be able to create impactful presentations

- Have an understanding of tools like Ariba, Sirion (supplier management workflow tool), Accounts Payable tools built on SAP

- Understanding of standard project methodologies - project initiation, current state analysis, future state design, process design, implementation and project transition/close

- Design thinking skills/certification and excellent skills with power point and storytelling approach

- Continuously advising leadership team on expected project performance vs. contractual obligations

- Good analytical, judgment, tact and decision-making ability along with critical thinking skills

- Able to work in a self-sufficient manner, operating across multiple suppliers

- Understands the commercial drivers of supplier performance

- Focuses on contractual solutions that drive continuous improvement of supplier performance

- Demonstrates the ability to apply a forward thinking EY focused lens to developing business solutions

- Demonstrates the ability to challenge assumptions and decisions in an appropriate manner

- Delivers cogent messages, encompassing contractual/financial analysis and recommendations

- Demonstrates appreciation and respect of varying cultures - both corporate and geographical

To qualify for the role, you must have :

- Completion of a four-year college degree (e.g. Bachelor's degree) is required to perform this position, graduate level education and or professional certification is recommended

- 6 - 10 Years of relevant consulting experience with at least 4+ Years of supplier management / procurement / project management

- Strategy or Domain experience in one of the domains - Finance, HR, Risk, Procurement, Technology

- Desirable Certifications

- Certification in Project Management - PRINCE II, PMP, Agile

- Six Sigma Certification

- Certification in Change Management, Design Thinking will be an advantage

- Certification in Facilitation

Ideally, you'll also have : Experience in management of stakeholder relationships at Functional Head level

What we look for:

- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

- Opportunities to work with EY practices globally

What working at EY offers :

At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

- Support, coaching and feedback from some of the most engaging colleagues around

- Opportunities to develop new skills and progress your career

- The freedom and flexibility to handle your role in a way that's right for you