- Manage end to end recruitment of senior level positions
- Relationship management with Practice Leaders and Hiring Partners across businesses
- Identification of partnerships with universities and colleges and development of such relationships to build effective pipelines
- Implement and drive Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for customer satisfaction, excellent service and performance measures for Recruitment Specialists
- Work with Business HR and Hiring Partners to identify service enhancement opportunities
- Drive initiatives and projects within the function through to completion
- Run quarterly Recruitment and Selection training for all Recruitment Specialists across the Region to ensure a high level of interviewing practices
.- First line escalation point for recruitment queries and concerns
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