EY - Account Management Expert

Job Summary:

The Virtual Market Segment Manager [VMSM] in GDS will be primarily responsible for strategic and tactical deployment support for go-to-market initiatives within a market segment (Industry sector or geography) or service line. The VMSM works in close conjunction with the FSO EMEIA Insurance Partners and Directors on Sector priorities and align with the Sector strategy and actions needed to implement business development programs that grow pipeline and revenue and drive growth. This individual also plays a key role in idea generation, project management, execution and measurement of go-to-market programs and initiatives.

Essential Functions of the Job:

Implementation

- Assist leadership in the planning process for the market segment and refresh the Market Segment plan annually

- Assist the FSO EMEIA sector partners with defining and implementing the strategy for Strategic solutions

- Support team in market analysis and account segmentation/ prioritization for market segment and collaborate with

Knowledge where necessary

- Active in deployment of execution plans for go-to- market activities.

- Plays a key coordinator role in implementation of firm wide business development programs within the market segment, including sales campaigns, growth platforms and other prioritized initiatives that support opportunity development and account management. Track results of go-to-market initiatives and provide frequent status communications.

- Team with Business Development functional specialists, Brand, Marketing and Communications, and other resources as needed to support market segment, service line and account team needs.

- Leverage the global EY network to connect our clients to the right insights and thought leadership.

Executing the Account Management Framework (AMF)

- Prepare and facilitate Market Segment Board meetings

- Responsible for follow-up on account actions by tracking progress against deadlines and driving activities

- Driving the revenue planning process for the Market Segment and follow up with accounts to ensure timely completion

- Understand and interpret Market Segment or service line reporting and analysis leveraging firm tools. Review and distribute timely financial performance and pipeline analysis information, including communication of key trends, opportunities and action plans specific to the target audience

- Build and manage a repository of team information (i.e. MSEP, Board packs, Credentials, onboarding documents, team process documents, qualifications, etc.) and guide team on how to access and use

- Build and drive MS community through accurate and targeted communication and bring them on a common platform using existing go-to-market activities

Strategic Pursuits and Opportunity Management

- Monitor pursuit activities within the Market segment and inform/escalate support requirements to the MS leadership

- Manage the Market Segment pipeline and drive discipline across the segment by working with account teams and Service Lines

- Provide additional pursuit support in market segment (industry sector or geography) /service line where there is no assigned business development executive.

Supervision Responsibilities

- Strong influencing skills are required to work with other members of the business development service line or market segment/industry sector team to drive results. Also required to collaborate effectively and efficiently with other functional groups within EY.

- Work under minimal direction/supervision - Be accountable for projects assigned, take complete ownership and drive projects end to end

Knowledge and Skills Requirements

- In-depth knowledge of firm's account management framework and strategic relationships/opportunity tools and processes

- Team player, willing to get involved in all aspects of projects

- Strong executive presence

- Strong analytical and quantitative skills

- Strategic and creative mindset

- Knowledgeable of market and industry dynamics

- Excellent oral and written communication skills

- Ability to adapt quickly in an ever-changing environment

- Demonstrated ability to coordinate multiple complex projects simultaneously

- Experience with coaching teams

Other Requirements

There may be travel to the client and other EY offices. Depending on the global nature of client, overseas travel maybe required

Job Requirements:

Education

- A Master degree or bachelor's degree with relevant experience

Experience

- 3-8 years of Professional Services experience preferred but not essential

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

- Proven ability to work and influence cross-functionally and geographically and with a broad range of internal and external stakeholders and departments

- Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail

- Understanding of business research/data analysis concepts across sectors and companies - strong experience in one or more sector/s would be preferred but not mandatory

Certification Requirements

- Expected to remain current on relevant EY training and curriculum (e.g. Account Management Framework (AMF), Lead Badges, among others

- Successful completion of EY Global Business Development certification program within 1 year of hire (as deemed appropriate by the Client Management leader)