Export Manager - Home Care Products

Export Manager - HomeCare -Lusaka

Job Requirements:

- The role requires intensive planning, developing, maintaining, and improving for Route to Market strategy and Distribution Expansion to make organization profitable.

- The position will drive operations to influence market growth and exceed the financial objectives of the Organization.

Education: Preferred Master's degree in business administration, finance, Marketing, or closely related field which will provide knowledge of the principles, practices, and administration of FMCG business.

Experience: 15+ years or the equivalent in experience of detergent powders, pastes, laundry bars and fabric conditioners industry, directly involved with operations, business development, sales & related area.

KEY RESPONSIBILITIES:

1.Leadership Role:

- The very first role of the Head of Sales is to provide leadership over the sales department. The Head of Sales oversees developing weekly/monthly/annual and seasonal sales targets for the department, examining growth opportunities, enabling sales improvements, product mix development, and taking responsibility for the department's performance against targets.

- Using his expertise and experience, the Head of Sales also manages the departmental calendar about trading priorities inclusive of launches, promotions, exclusives, and campaign activities for the purpose of maximizing sales opportunities. In his leadership capacity, the Head of Sales introduces new brands and categories to the regional markets by leading the sales team in product launches.

- In this capacity, the Head of Sales is tasked with establishing and overseeing the adoption of departmental vision and values, which forms part of the work culture. He also plays a mentorship role to key positions within the sales department, assisting in the execution of duties upon request, honing their professional skills, and readying them for occupation of his position in his absence or retirement.

2.Strategy:

- The Head of Sales also plays a major strategic role in the sales department. He is tasked with implementing sales strategies that further the department's agenda and drives enhanced revenue generation for the business. The Head of Sales delivers an optimized market mix relative to the core target consumers and identifies the roadmap that will lead to achievement of the department's goals as well as the overall goals of the business. The Head of Sales, along with the senior sales management, creates and implements sales action plans that incorporate key actions that work to set KPI's for the business.

3. Analytics:

- The Head of Sales utilizes analytics tools and works with the analytics team in undertaking detailed analyses of sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to senior sales management. Through his various research and analyses, the Head of Sales identifies areas of improvement in sales strategies and with a view of establishing actionable insights for the improving of sales and business profits.

- He also monitors and observes the brand and makes forecasts, identifying new trends ahead of the curve, hence, offering the business a competitive advantage and keeping it ahead of its competition in the market.

4. Productivity and Financials:

- Ensure the smooth flow of information that is to be used for strategic business decisions by Sales Manager/RSM ensuring that the financial/Sales data/information provided is factually correct.

- Discounts, Distributor ROI , Cost/Expense Control Measures, FIFO, Distributor/Depot Sales tracking & strategic use of such data, Hub & Spoke Implementation( where required) , Tracking of Distributor ROI (Viability) on a regular basis

- Develop operating procedures, Optimize Staffing requirements, Manage productivity and motivation for Sales Officers and PSRs

- Support successful execution of Grow Core and Add More

- Handle assigned CFA and be a business driver

5.Collaboration:

- The position of Head of Sales is also highly collaborative and, as such, the Head of Sales teams up with the product development in creating product intelligence, for example, product/brand adjacencies, affinities, display rules, conducting trend analysis, and ensuring that these are aligned to support and drive sales and conversion.

- In this collaboration, he also monitors the development of the business's product from its conceptualization through to its testing and launch and, therefore, carefully understands the product whose sales he is supposed to spearhead, making it easy to tailor unique strategies around that product.

- The Head of Sales also works closely with the analytics department in processing relevant data and information, translating it into actionable strategies that drive sales and lead to achievement of targets. He similarly partners with the senior sales management for administrative purposes, for example, the development of plans, strategies, structure, budget, vision, and establishment of goals for the department.

6.Knowledge/Relationships/Opportunity:

- The Head of Sales is also tasked with managing key relationships on behalf of the business. The Head of Sales builds strong relationships with the external partners and consumers and regularly interacts with them by attending sales workshops, seminars and hosting events, hosting sales events for the business's product, playing an active role in industry organizations and so forth.

- These efforts establish the business as a market and thought leader and open up avenues for identification of potential opportunities for sales and revenue generation. In this capacity, the Head of Sales also conducts regular and consistent research on the latest market best practices and trends in order to constantly keep the business at par or even ahead of other players and driving greater sales resulting from the securing a greater market share.

Competencies:

Generic:

- Business Acumen (general sales, marketing and Distribution expertise)

- Demonstrated leadership ability, confidence, and executive presence.

- Analytical Ability

- Culturally Sensitive / Manage Diversity

- Ethics & Integrity

- Managing change, adaptability and dealing with uncertainty

- Negotiation Skills

- Problem Solving & Decision Making

- Results Driven/Detail Oriented

- Self driven

- Team Player/Team Building

Specific:

- Established understanding of FMCG operations (Sales/Marketing/Production)

- Strong skill set in prioritizing, strategizing, and delivering results with minimum supervision.

Candidates only from HOME CARE Products like DISHWASHING, FABRIC CARE, SURFACE CARE, HOME INSECTICIDE, AIR CARE, TOILET CARE apply

2-3 yrs African experience preferred