ExMyB - Director - Delivery

About Expand My Business:

Expand My Business (EMB) is Asia's largest B2B managed marketplace for digital services. The company is headquartered in Gurugram and currently employs 150+ spread across Tech, Sales, Operations and Design and have served over 1000+ clients worldwide. EMB has already raised capital from a few top global VCs and has closed its series A recently. EMB has grown 10X in revenue over the past 6 months post funding from Chiratae and Tanglin Venture Partners and plans a 30X growth over the next 12-18 months. EMB is looking forward to building a world class product for buyers and vendors and thus hiring for product and engineering leadership.

Roles & Responsibilities:

- Lead the delivery division at EMB

- Align organisational vision, mission and strategic goals with that of other departments

- Prepares forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning

- Defining and executing IT Strategies by curating a roadmap for account growth, in addition to IT processes and policies that drive efficiency.

- Contribute to the sales and profitability requirements of the business as determined by the strategic plans

- Liaison with clients for delivery, demand management, billing and new opportunities. Program manage post-sales execution of EMB

- Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry developments and standards Supervisory

Responsibilities:

- Recruits, interviews, hires, and trains management-level staff in the department.

- Oversees the daily workflow of the department.

- Provides constructive and timely performance evaluations.

- Handles discipline and termination of employees in accordance with company policy.

Work Experience:

- 7+ years of work experience in roles such as techno-business roles, strategy & operations,, consulting, program management etc.

- Astute business sense and analytical ability with great articulation skills

- Deep industry knowledge of 1-2 B2B industries

- Prior operations and project/vendor-management experience.

Knowledge/ Skills:

- High level of ownership, willingness to set up things from scratch, high emotional intelligence

- Superior research skills and resourcefulness to draw logical conclusions with often limited information

- Excellent communication

- Senior executive presence

- Good people management skill

What can you expect?

- An agile and collaborative work culture with great ownership opportunities

- Strong ownership expectations

- Working with some of the smartest and lucrative individuals

- Strong ecosystem with cross-industry work possibilities

- An environment driven with the "doer" mindset and high performance

- A shot at building collaborative relations and alliances with key stakeholders

- Working with global entities to offer time and cost efficient solutions

Your Growth at Expand My Business

We strongly believe that an individual motivated to constantly learn can grow into a refined professional with hard work and commitment. At Expand My Business, we constantly enforce a positive work environment that encourages you to go one step further than what you are and reach your highest potential by exploring and engaging in company relations, collaborations and alliances and allowing you the freedom to explore beyond boundaries.

Please Note:

- We work for 6 days, Monday to Saturday 10:00 AM to 07:00 PM.

- We work from the office (Job Location: Gurgaon).

- We carry our own devices ( BYOD Policy).