EXL Service - Senior Manager - Chief of Staff - Utilities Vertical

Primary Responsibility :

- Be the trusted partner of Business Head Utilities in planning and ensuring the effective functioning of Utilities vertical and to drive the vision for achieving overall business objectives.

- Assist Business Head in coordinating with sub-functions to govern and guide strategic business initiatives and projects.

- To increase the bandwidth of the Business Head in such a way so as to support to concentrate his time, effort and priorities on strategic initiatives.

Performance Parameters :

- Utilities Dashboard & Strategic Projects

- Completing at least one key project

- Benchmarking & identification of areas of improvement

Role/ Responsibilities :

- Undertake qualitative analysis of the internal reports and decks (management deck, finance reporting and presentations) and external analysis and reporting and assist Business Head in decision making

- Partner with Business Head and participate actively in driving functional review meetings and ensure completion of the action items working with sub-function leaders

- Develop the structure and maintain monthly dashboards

- Tracking of financial metrics

- Drive cost reduction ideas

- Ad hoc analysis and decision support

Reporting :

- Prepare monthly functional reporting

- Other internal reports as required

Competencies & Skills :

Values & Behaviour :

The incumbent should have excellent communication skills and should be open to working independently.

- MS Excel Skills & MS Office Skills

- Microsoft Visio, Project Management skills

- Strong people interaction skills required.

- Analytical skills

- Ability to perform under pressure, work independently

- High standard of professionalism

- Schedule flexibility to meet necessary deadlines

- Exceptional attention to detail and strong Organizational skills.

- Should be mature enough to maintain confidentiality of data/ information shared.