EXL Service - Assistant Vice President/Head - Sales Operations

We are looking for a hands on and energetic person to take over the role of Head of Sales operations for EXL

Sales operations : 

Sales Strategy and planning: 

1. Keeper of GTM (Go To Market) enabling processes

2. Keeper of the account planning process

3. Coordinator of account review cadence

4. Coordinate capacity planning

Annual planning and Review: 

1. Co-ordinate and publish annual planning and review calendar within stipulated timelines

2. Ensure adherence to review cadence - participation & timelines, by monitoring activities and publishing reports to

3. Ensure review in line with design principles

4. Track actions agreed in reviews and ensure follow-ups and closure.

Analysis and Insight generation: 

1. Conduct periodic win-loss analysis of pursued opportunities

2. Conduct analytics to measure sales force effectiveness, Insights into Sales behavior

3. Sales pipeline analytics:

1. Trend analysis on opportunity parameters like stage, age, size etc.

2. Revenue forecasting

3. Root cause analysis of lost opportunities

Manage Growth office: 

- Help support the Chief Growth officer with his enterprise wide initiatives

- Track and report global pipeline, manage cadence of all the pipeline reviews like weekly calls, monthly calls, QBR's etc

- Pro-actively get insights from the data and pass it to the leadership for their review