Exide - Manager - Digital Initiatives - Service

Qualifications:

- 3 - 5 years of experience in IT/software industry in capacity of a digital product manager in a fast paced, agile product development setup (preferably in digital startups e.g. Oyo, Flipkart, Practo)

- B.Tech in Computer Science/IT from a leading engineering college (MBA is preferable but not mandatory)

- Strong Knowledge and understanding of web & mobile app development best practices. In-depth knowledge of RESTful APIs, JavaScript, CSS, HTML, etc.

- Familiarity with JavaScript frameworks such as Angular JS, React, and Amber. Exposure to server-side languages such as Python, Ruby, Java, PHP, and .Net. Familiarity with database technology such as MySQL, Oracle, and MongoDB.

- Experience in developing solutions for Field Service Agents, Chatbots on whatsapp & other channels.

- Proficient with drawing storyboards, creating wireframes, creating / grooming product backlogs, writing user stories and developing acceptance criteria

- Excellent communication skills with ability to push business and tech teams to drive innovation and build customer/user centric digital solutions.

Responsibilities:

Technical product ownership

- Lead cross functional digital garages to translate market requirements into technical specifications

- Package features into product releases and create & manage product backlogs

- Liaise with development leads, solution architects, testers and external vendors involved in product development

- Oversee agile build and implementation, oversee sprint plans and track sprint progress

Digital product strategy

- Oversee all stages in the digital product lifecycle of the platform from conceptualization to sunset

- Define product strategy and implementation plans (target customer segments, digital value proposition, product benefits)

- Act as steward of sales/end user(s), maintain close relationships with the market (influencers, evaluators)

- Drive product adoption, capture live feedback and ensure frequent product refinements based on market feedback and user acceptance

Digital product marketing

- Provide product line support for program strategy, operational readiness and on-going sales support

- Liaise with marketing communications and sales management for developing GTM strategy

- Oversee product launches/market activations and growth through word of mouth

- Track customer acquisition cost, revenue/cost target achievement and overall product profitability