Exide - Head - Technical

Overall Responsibility For Quality Management Systems, Customer Interaction/Satisfaction.

Exp- 12-18 Yrs (Relevant experience in an industry dealing with chemicals in QA function , preferably with knowledge of Quality Management System and knowledge of modern Quality Tools.)

Qualification -B.Tech (Chem/Mech)

KEY ACCOUNTABILITIES:




- Describe the duties, responsibilities and accountabilities of the position, precisely what the job does and what the output/end result is.

END RESULTS

KEY ACTIVITIES

- Desired product quality

- Ensuring compliance as per laid down quality norms & procedures.

- Internal & Warranty Defect reduction

- Data / Defect analysis & implementation of corrective/preventive actions with CFT

- Customer satisfaction

- Ensuring Zero PPM, Timely response, Closure of complaints, if any.

- Implementation of Quality Systems

- Ensuring compliance to TS 16949, Improvement & Implementation of Quality Systems as per Customer Specific Requirements.

- New Product Development

- Coordination with OEM / Marketing / R&D and Factory

Change Management

- Coordination with OEM / R&D / Marketing / Plastic Cell / Factory

- Subordinate Development

- Interaction & Involvement with subordinates for self development & taking higher responsibilities

- Training and Development of the employees in the factory

- Continual Improvement

- Kaizens/SGAs

- Reduction of Warranty failure

- Analysis of failure mode and initiation of corrective and preventive action to ensure the same.

Improvement in metal yield and scrap

- Analysis, action initiation and review (PDCA CYCLE)

- Motivated & Trained employees

- Training and Development of the employees in the factory

- Vendor development to ensure right quality product , at right time with right cost

- Periodic audit and educate vendor for quality system up gradation.