Everest Group - Vice President - Pricing Assurance

About Everest Group

Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empower clients to improve organizational efficiency, effectiveness, agility, and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at www.everestgrp.com.

Job overview :

- We are looking to hire for the role of Vice President in the Pricing Assurance practice, focused on BPO services pricing. This domain covers both horizontal functions such as Finance & Accounting, Contact Center, HRO, etc. and vertical functions such as Healthcare BPO, BFSI BPO, etc.

- The Pricing Assurance practice assists buyers and service providers with pricing decisions in outsourcing arrangements. On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price benchmarks and contract optimization advice for outsourced services. On the supply-side, the practice helps providers by providing price benchmarks vis-a-vis peers, identifying improvement opportunities in their delivery capabilities, understanding competitive operations and, and improving win-rates in outsourcing deals.

- The Vice President reports to the Partner, and leads a team of Analysts, Senior Analysts, and Practice Directors. He/she should be able to lead multiple capabilities within the service line which are critical to business growth. He/she will lead a team of analysts focused on a service line and needs to be involved in all aspects of developing the capability or practice area.

- The Vice President role is an important leadership role that includes business development, capability building, practice and team development and providing thought leadership and oversight on project delivery. Project delivery includes custom research and advisory work for Fortune 1000 enterprises global SIs, and addressing client inquiries and other deliverables (e.g., running pricing and contracting-focused workshops with C-suite customers, presenting to large audiences at conferences and webinars, etc.)

- The incumbent should have the capability to lead a revenue line and support the creation of new ones. The individual should have the capability to identify market needs and define service line strategy. The candidate must be able to often lead, and participate actively in the sales cycle, consult, present in front of large and small audiences, and build trusted relationships with senior executives.

Key responsibilities :

- Own the BPO-focused Pricing Assurance revenue line and deliver on topline outcomes

- Build, execute, and continually refresh the strategic roadmap for the practice (identify market needs and areas of business opportunity, and capitalize on them)

- Manage and provide thought leadership/mentorship to teams on complex custom research projects, including problem solving, developing recommendations, crafting deliverables and client management

- Manage a team of analysts to create actionable insights to solve client problems by evaluating and analyzing information collected through multiple sources

- Communicate and interact with senior executive clients to address their strategic pricing and contracting issues, analyze their price positioning, and predict the changing dynamics of the market

- Develop a strong external reputation by networking with customers and industry stakeholders

- Actively drive business development efforts through collaboration with other parts of the organization (e.g., sales), as well as lead with own efforts

- Supervise team activities and take an active role in the professional development, growth and mentoring of his team members

Education & experience

We are seeking a high caliber individual to maintain our exceptional standards. This person should have:

- At least 8+ years of experience in one of the following:

a) Global sourcing advisory firms

b) Global sourcing advisement teams within management consulting firms

c) Solution design / price to win/deal management teams within Tier 1 IT/BPO service providers (with a focus on BPO services domain)

- Understanding of core BPO price impactors, and exposure to a wide variety of BPO services deals

- Must have some exposure to business development

- Strong executive presence and presentation skills

- Strong relationship orientation

- Excellent written and oral communication skills

- Collaborative work style; strong interpersonal and team skills

- A bachelor's degree is required, MBA from a reputed institute is strongly preferred

- Ability to travel 25- 30%, including international travel (only under normal circumstances. All Everest Group employees in India are now working from home with zero travel)